KANA software gain valuable visibility and insight with Netsuite deployment

"Having access to NetSuite's pre-rolled financial analysis suite has given us a tremendous step up in financial visibility and insight.” — Jay Jones, COO, KANA

Snapshot success story:

• Company: KANA Software, Inc. (OTCBB: KANA.OB) is a world leader in multi-channel customer service, including approximately half of the world's largest 100 companies as customers.

Challenges:

• Menlo Park, Calif.-based global company with 200+ employees with $54M revenue needed to improve quality of data and manage it more effectively
• Needed integrated analytics for worldwide information visibility, and was not getting that from Epicor
• Wanted … http://www.ukitdirectory.com/whitePapers/106